Order Processing Time Frames - May 2019
Order Processing Time Frames
As all our cables are custom made to order, there will usually be a couple day gap between when you place your order and when they are shipped.
As of May 2019, we now make up cable orders on Wednesday's and the weekend. They will then be posted the following business day. Any order placed before 5pm (SA time) will follow this guideline. Ie, place an order on Monday, your order will be made up Wednesday evening and posted Thursday. Or, place an order on Friday at 4pm (SA Time), your order will be made up over the weekend and posted Monday.
The cut off to have your orders made the same day on Sunday's is 2pm.
We also offer a 'Priority Service' (found here) for those that want their cables posted within 24 hours.
We do our best to meet these guidelines but orders may be delayed an extra day depending on how many orders need to be made up that evening (we're only a 2 man army)! If this does happen, we will let you know.
We do tend to have the odd holiday/vacation where we aren’t making cables, but we will be sure to make this obvious on our website with an expected time frame.